Where is your Service Department located?
Enter our main Service Drive off McClintock road, just south
of Baseline road.
Can I get a ride to work?
Chapman has a shuttle van that travels a 7 mile radius from
the dealership. Our friendly driver will see that you arrive safely
at your destination! The shuttle runs are at; 7:00, 8:30, 9:30,
10:30, 12:30, 2:00, 3:00.
Do you have Rental Cars?
Enterprise Rent-A-Car operates an office right on our Service
Drive! They can arrange to place you in a fine late model vehicle,
while your car or truck is being repaired in our facility. Under
certain circumstances, you may be eligable for transportation at
little or no cost to you! Refer to your Owner's Handbook or your
Extended Agreement Contact for details.
Will I pay more to have my car repaired at a Dealership?
Your repair should be very competively priced with other facilities.
Our shop labor rate is among the lowest in the valley! We utilize
standard estimating manuals to determine the labor amounts charged.
Additionally, you can depend on receiving quality repairs made by
the people who know your Chevrolet or Isuzu best! Additionally,
most parts and service carry a 12 month 12,000 mile guarantee good
at any GM dealer across the nation!
I just need to get my oil changed. Will I have to wait very
long?
At Chapman, we understand the value of your time! We have a
quick service department for your minor service needs. Located just
south of our main service entrance, the Quick Service Department
can perform oil changes, tire rotations, transmission and different
lubrication services, and the like. Many of these services can be
performed while you wait!
I received a questionnaire after my last visit. Is it important
that I fill it out?
Both Isuzu and Chevrolet send out surveys to check on the performance
of their dealers. It is very important that you take the time to
fill out the survey carefully. These surveys are your opportunity
to let the manufacturers and dealers know how you feel about your
new vehicle, and the quality of repairs that you received. After
all... It's our customer's that make our business a pleasure! We
want you to be Completely Satisfied with us at Chapman! |
